General information
Our Online shop has been online since the beginning of January 2019. We are always willing to serve you and try to help you as soon as possible if possible. In addition, the ICT department is constantly working on the website to optimize it and keep it as safe as possible for our customers so that your anonymity is guaranteed.
The domain .nl has been discontinued since 17-03-2022, unfortunately we are obliged to continue with a new domain name Topwietonline.com that appeared online almost immediately. We can guarantee that no customer data has been released. In addition, all the IP addresses of Topwietonline have been disabled & destroyed in order to protect your data 100%.
We at Topwietonline are Privacy Activists, the safety of our customers and employees is always number 1.
Topwietonline has been online since January 2019. We are always willing to serve you and if possible try to speak to you as quickly as possible via our customer service. In addition, the ICT department is constantly working on the website to optimize it and keep it as safe as possible for our customers so that your anonymity is guaranteed.
Topwietonline watches over your data, security on the internet comes first. That is why your data is specially encrypted so that it cannot be decrypted by third parties. Topwietonline employees are the only ones who will have access to your data. If, in the worst case scenario, there is a database leak, these authorities will have no use for the information they think they have obtained.
*The standard TLS (Https) encryption that every online coffee shop (Online website) uses also applies here. But Topwietonline has several fail safes active under the hood to guarantee your privacy!
We use Trustpilot Reviews Buy, this is a platform where customers can write reviews about their experiences with Topwietonline. In addition, they have measures to counter fake reviews.
If you Trustpilot Reviews Buy not trusted, you can always place an order of 1 gram to test the service.
We have recently noticed that more and more websites appear that completely copy our images/names of species or copy the website. This is intended to mislead the customer and thus scam the customer, so please make sure you are actually on our website and verify the URL in your address bar'https://Topwietonline.nlbefore you buy anything and when you surf the web.
When the status of your order has changed to failed, this usually happens when the Bitcoin amount received differs from what is stated on the invoice. That is why your order is checked manually by a Topwietonline employee.
* Don't panic You don't have to do anything for this, if applicable, the Topwietonline employee will process your order or contact you. If this does not happen, we advise you to contact Topwietonline's customer service.
It is certainly possible to register an account when you place and finalize an order. You have the option for this after you have entered your email address.
Shipping & Delivery
Of course! Your order will be vacuum packed and shipped in an envelope or letterbox box. In this way, the content and odors cannot be traced and your order will look like any other postal item
Of course! Your order will be vacuum packed and shipped in an envelope or letterbox box. In this way, the content and odors cannot be traced and your order will look like any other postal item
You are responsible for the address details you provide. Topwietonline cannot be held liable for this if the package has already been sent! Therefore, please contact us as soon as possible [email protected]
If you have used the shipping method with Track & Trace, the track & trace codes will always be processed at the end of the day. If you have not yet received it, please contact customer service. We will then check what could possibly have gone wrong.
Has your order been paid & confirmed in the blockchain network before 12:00? Then your order will be shipped the same day. (Please note that due to crowds we sometimes cannot handle 12:00)
If your transaction is confirmed after 12:00, your order will be shipped the next working day, so order in time to avoid disappointment.
Why would Track & Trace be better?
1) Minimum Delivery Period of 24 hours (ie ordered today delivered tomorrow, of course this also applies to Belgium!)
update 2021 Due to different Postal suppliers that can be used, we guarantee that you will receive your order within 5 working days.
2) Your order is insured against possible loss. This means that if we find that your order has been lost, we will reimburse 50% of it by means of a discount code.
3) By using multiple postal suppliers, we can guarantee 99% deliveries within 48 hours during this period.
Note: Did you use Track & trace? We always process your Track & Trace code at the end of the day, don't worry if you didn't receive a message. Please feel free to contact our customer service.
Has your order been paid & confirmed in the blockchain network before 12:00? Then your order will be shipped the same day. (Please note that due to crowds we sometimes cannot handle 12:00)
If your transaction is confirmed after 12:00, your order will be shipped the next working day, so order in time to avoid disappointment.
We ship regular orders Airtight and discreetly. We only put a stamp on the package. Therefore, keep in mind that you will not receive a Track & Trace code with this shipping method. The expected delivery period for Regular mail, we keep an average of 3 to 10 working days before the package will be delivered.
Yes, we ship to Belgium as well as to the rest of Europe. When completing your order, you will be asked for the country of shipment, where you can choose from the available countries to which we deliver.
No, this is not necessary as all our mail is sent as letterbox mail.
Please this news item through, here are the most important points you need to place an order.
This is indeed possible. we advise you to contact customer service. This since we can then give you some extra tips on how you could give this up.
We are sorry that you have not yet received your order, please contact customer service: [email protected]
Note: If you have chosen Regular mail, it is not possible to find out the exact status of your order and we cannot refund your order. Because this option has been abused in the past, we have decided to no longer apply this option to regular mail.
PS. For regular mail, it has often happened that the order will arrive in the next 2 weeks after ordering. According to the conditions of postnl, they have 2 weeks to deliver your order after a delay or malfunction. If your order has not arrived after these 2 weeks, your order can be considered lost.
Please feel free to contact Topwietonline's customer service, we will find out why the tracking code was not allowed to be active.
Products
Yes, all our products are calculated from 1 Gram. See also the reactions of our customers on trustpilot, for a little more certainty about the quality of your product.
Yes, all our products are calculated from 1 Gram. See also the reactions of our customers on trustpilot, for a little more certainty about the quality of your product. You can also view the reaction of the varieties that we offer. Customers post comments daily under the varieties that are ordered.
Yes, we have a fairly extensive range when it comes to accessories! Please click on the “Accessories” page above.
Yes, our photos are taken professionally. So this means that our photos are not photoshopped and actually belong to the product with which it is shown. If you have any doubts, you can always contact the Topwietonline customer service.
Yes, at the request of our customers we have been looking for a measuring instrument that is specially made to THC en CBD to be measured in kind. After a lot of testing and communication with the developer of this device, we can Present in several = 100% guarantee that the THC values stated with the weed strain are authentic!
Payment & Privacy
Please contact us as soon as possible at [email protected]
Saving costs is always possible, we offer 2 extra different options to pay for your order just like Bitcoin. You can therefore pay for your order with Litecoin or Dogecoin. The transaction costs will then always remain below 2 euros. Do you have any further doubts about this? Please let us know by email.
If the crypto exchange you use is located in the Netherlands, it is unfortunately not possible to pay for your order immediately since November 2020. We have found an alternative so that you can still pay for your order directly via a Crypto Exchange abroad. For more information, please visit our Crypto Guide: Click me!
No that is not possible, we only accept the form of a crypto currency. There are crypto companies where you could use these options to pay for your order at Topwietonline. So visit our Crypto Manual.
The automatic payment option that we offer is namely. Bitcoin, Litecoin, Dogecoin. It is possible to pay via ideal, credit card, bancontact, then it is recommended our page Simply Buy Bitcoin by taking.(Cup Direct payment)
You will always receive an email if the Cryptop Platform managed by Topwietonline detects your payment. In addition, you will be informed of the current status of your order with every status change.
No, that will not be necessary, as long as your delivery address details are correct. You will eventually always receive your order in your mailbox.
It is becoming increasingly easier to pay with bitcoin, so we have specially written an extensive user-friendly page where you can choose from various options how you could pay for your order. For more information, please use our Bitcoin Manual
Don't worry, your invoice will remain valid forever for the relevant order. If the system detects your payment, you will always be notified by email. Did you therefore carry out a transaction? Then feel free to wait until you receive a message from Topwietonline.
*This page is updated from time to time so that everyone can stay up to date with the most frequently asked questions we receive from our customers.
Last update: 01-01-2024
Contact
Is your question not listed here? Please feel free to contact our customer service using this contact form. We try to answer your question within a few hours if possible.